Frequently Asked Questions
Answers to common questions about ordering from The Little Nashville Shop.
Where do your products ship from?
All orders ship from Nashville, Indiana in Brown County. Estimated delivery dates are shown on each product page and at checkout.
Do you offer free shipping?
U.S. shoppers receive free standard shipping on orders of $35 or more. We may also run Free Shipping Friday promotions when available.
Can I send an order as a gift?
Yes. Many of our soaps, candles, wax melts, bath soaks, lip balms, scrubs, and body butters make easy handmade gifts. You can add a gift message at checkout, and you are welcome to contact us if you need help choosing scents.
How strong are your scents?
Scent strength can feel different from person to person and from room to room, so we describe each fragrance as clearly as possible on the product page. If you prefer bold, soft, fresh, sweet, cozy, floral, or masculine scents, contact us and we can help you choose.
How do I use wax melts safely?
Use wax melts only in an approved wax warmer. Do not add water. Do not leave a warmer unattended. Keep away from children, pets, drafts, and anything flammable. Wax melts are not edible.
How do I care for handmade soap?
To help handmade soap last longer, keep it dry between uses and place it on a draining soap dish or soap saver.
Are your products made in small batches?
Yes. Our handmade soaps, candles, wax melts, bath soaks, lip balms, sugar scrubs, and body butters are made in small batches with attention to detail, scent, and everyday use.
Are bath and body products returnable?
Return eligibility is shown on each product page. For hygiene reasons, opened or used bath and body products may not be eligible for return unless there is a problem with the order.
What is Free Shipping Friday?
We occasionally run Free Shipping Friday promotions for U.S. shoppers. When the promotion is active, eligible orders can receive free shipping even if they are under the usual $35 free-shipping threshold. Promotion details will be shown on the website when available.
Still need help? Contact us and we will be happy to help.
